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Frequently asked questions

How to start the game?
Create an account! After setting up and entering the game via the "Play now" button and selecting a character, you will be given the option to complete a tutorial that will explain most of the mechanics. If you want to become the best, it is worth consulting with players with a higher level and following our social media for news.

How to equip the equipment?
To equip the equipment, open the "My character" tab, located in the lower right action bar in the game. Then you need to drag the item from the backpack to the window above the backpack. We don't have to choose the right slot, because the game will automatically match the item to the appropriate window. There is also a context menu - PPM.

How to open the game chat?
There are two options to open the game chat: 1) Press the "C" button located in the lower left corner of the game. 2) Press the letter "C" on your keyboard and the chat will automatically appear. (Can be changed in Game Settings.)

What is the maximum character level?
Currently level 160, but it will be increased systematically.

Can I run the game on several accounts?
This is strictly prohibited and may result in account blocking. It is also forbidden to play 2 characters at the same time using 1 account!

How can I mark opponents?
You can click on them with the left mouse button (LMB) or the key (Q) - you can change this in the game settings.

How old is the game? When did it start?
The game celebrates its birthday on January 2. It has been in development for many years with breaks, but the most up-to-date version has been released since 2021.

Can I help you develop or create your game?
Yes! You can report any errors you find in the game or give us suggestions for the development of the game, e.g. some interesting mechanics that could fit into Alkatria. And if you have any skills that may be useful when creating a game, you can apply for recruitment, which is located in the Join the team panel, where you will also find who exactly we need!

Where can I find the most interesting and latest information?
On the home page in the news, or on our Discord and Instagram. We cordially invite you to observe!

Why isn't the administration responding to my message/why am I waiting so long for a response?
Chat messages often disappear. If you are counting on a certain answer - please visit our Discord or Contact Panel.

I can't find my way in the game / I can't find something in the game, where can I look for help?
First of all, please look for answers to your questions here, and then see if you can find help in the game world tab. Finally, please join Discord, there is a link to it on the game's home page. There you can contact the developers directly and get the latest information about the game!

Will there be a shop available/if there is one, will there be P2W/What will we find there?
The Premium Shop is available in the lower left corner of the game (golden box). There will be no boosters in the shop, e.g. for increased loot or exp. There will be mainly cosmetic items, outfits, and chat colors.

I have Red Pennies and I don't know what to do with them. What are they?
Red Pennies are nothing more than a currency, apart from the Premium currency and gold, there is also a currency in the game called Red Pennies, they can be used in special stores, e.g. to buy upgrades. You get them for completing Quests and Dung-eons.

After completing the task, I have items used in it left, I can't sell them, what should I do with them/will they be useful for another task?
At this point, you should throw them from the EQ onto the ground or try to destroy them. These items are not needed for other tasks, so they should not be hoarded.

What about the mobile version, will there ever be Alkatria mobile? Are you planning to enter other platforms?
The mobile version is now available in the AppStore, and we will also publish it on iOS soon. Multiplatforming is something we're still considering, the only certainty is that the game will be available on phones and computers.

How many people do you work on the game, who are these people?
Currently, the Administration team consists of 5 people, but we are helped by several consultants who look for errors and test new features. We are a well-coordinated team that, despite many other responsibilities and work, is willing to get involved in the project.

What are you currently working on?
The current status of work can be found in the Road Map tab. We don't always want to reveal all our plans to make it more *wow*. However, you can be sure that we are constantly working on the development of the game.

What are dungeons and what are they about?
To get to the dungeon, we need to talk to the appropriate character in the game. There are several types of dungeons, and we are constantly working on new ones. Everyone will find something for themselves: Kill all enemies, defeat a boss, or maybe a dungeon with puzzles? Who likes what, but for this you need to have the appropriate level. For completing a dungeon, you receive a reward in the form of e.g. red pennies, equipment boxes, etc.

I've heard of raids, what is it?
From time to time, the land of Alkatria is invaded by monsters, villains, and other scabs. In this case, you will see a bubble during the game that will direct you to, for example, the Commander of the Asgardian Survey Corps, who will take you to the raid site depending on your experience level. Aggressive bosses on this unique map drop improved EQ items and bonus boxes from which you can get potions, currencies, upgrades or even interesting outfits.

I received a message in my inbox asking me to enter my password/follow a link to get bonuses in the game. Is it true?
We do not give away bonuses, do not believe such news. Remember not to visit suspicious links and never give your password or login to anyone. In such a case, it is best to contact the administration so that the offender receives a ban.

In the game chat, the player has a color and strange letters before his nickname. Is this some sort of distinction?
Typically this is the Administrator. Let's give an example: [ADM] - Admin, [QD] - QuestDesigner, and [MC]/[MF] - Moderator. It also happens that someone may have "[Exile]" written before their nickname - This means that the former administrator was expelled and no longer holds any function.

I have lag in the game, monsters move strangely...
It's best to clear your cookies, then log in and possibly click CTRL+F5 in the game. The error may also be caused by the game running in the background while using a different browser tab. In such a case, it is a good idea to disable the website and launch the game on a new one.

The raw material does not allow you to reach the target. I don't want to go out and buy an ax or a pickaxe just to get to another map. What to do?
You should report this to the administration via the in-game Support key [B] and providing a detailed map and approximate coordinates.

What is the Companion and what bonuses does it give?
It is a helper in the form of a pet, friend or monster who goes with us on every journey... unless we summon him, of course. The companion can be obtained from designated quests, and its main role is to help our hero in the fight against monsters/players. Each companion has a different rank and different statistics depending on his level. Over time, we will encounter tasks related to the companion in the game, which will allow us to complete them more efficiently and learn more about the secrets of the world of Alkatria.

What is a Bestiary and how does it work?
This is a book with descriptions of the monsters you killed. The more times we kill a monster, the more information we will get about it, such as statistics, resistances, locations and even loot. After completely unlocking the opponent, we can obtain significant bonuses during combat, described in detail in the Bestiary help. In the near future, there will also be quests from the Traveler from Afar, who will tell a more detailed story about the creation of monsters and allow you to face them from a slightly different perspective.